Privacy Policy

1. DATA CONTROLLER

The controller responsible for personal data processed through Forimesta is:

Kunstino UG (haftungsbeschränkt)

Huygensstraße 10

04159 Leipzig

Germany

Registered seat: Leipzig

Commercial Register: Amtsgericht Leipzig

Registration Number: HRB 45540

Managing Director: Adebowale Olaosebikan Majekodunmi

Website: forimesta.com

Email: info@forimesta.com

Phone: +49 1573 1172115

2. DATA WE MAY PROCESS

Depending on how you use Forimesta, we may process:

- Name

- Billing and delivery address

- Email address

- Telephone number

- Order and purchase information

- Payment status and transaction references

- Return and refund information

- Customer service communications

- IP address

- Browser and device information

- Website usage information

- Cookie and consent information

- Marketing subscription information

Sensitive payment details may be processed directly by payment providers.

3. WHY WE PROCESS DATA

We may process personal data to:

- Process and fulfil orders

- Take payment

- Arrange delivery

- Handle returns and refunds

- Provide customer support

- Prevent fraud and misuse

- Secure and improve the website

- Meet legal, accounting, and tax obligations

- Establish or defend legal claims

- Send marketing where legally permitted

Processing may be based on contract performance, legal obligations, legitimate interests, or consent depending on the activity.

4. WEBSITE AND E-COMMERCE SERVICES

Forimesta uses website, hosting, and e-commerce service providers to operate the store. These providers may process data where necessary to provide their services.

5. PAYMENT PROVIDERS

Payment providers may process data needed to authorise transactions, prevent fraud, complete payments, and manage refunds.

6. SHIPPING AND FULFILMENT

Where necessary to complete an order, relevant personal data may be shared with delivery companies, logistics providers, and fulfilment partners.

7. COOKIES

Forimesta may use cookies and similar technologies for:

- Essential website functions

- Shopping cart and session functions

- Security

- Preferences

- Analytics

- Marketing and advertising where permitted

Where consent is required, non-essential cookies are used according to your consent choices.

8. SHARING PERSONAL DATA

Personal data may be shared where necessary with:

- Website and hosting providers

- Payment providers

- Delivery and logistics providers

- Customer service providers

- IT and security providers

- Analytics and marketing providers where permitted

- Professional advisers

- Public authorities where legally required

9. INTERNATIONAL TRANSFERS

Some service providers may process data outside Germany or the European Economic Area. Where required, appropriate legal safeguards will be used.

10. DATA RETENTION

Personal data is retained only for as long as reasonably necessary for the relevant purpose, including order fulfilment, customer service, accounting, tax, fraud prevention, and legal claims.

11. DATA SECURITY

We use reasonable technical and organisational measures intended to protect personal data from unauthorised access, alteration, loss, misuse, or disclosure.

12. YOUR RIGHTS

Subject to applicable law, you may have rights including:

- Access

- Correction

- Erasure

- Restriction

- Data portability

- Objection

- Withdrawal of consent

- Complaint to a competent supervisory authority

To exercise a privacy right, contact info@forimesta.com.

13. THIRD-PARTY LINKS

Forimesta may contain links to independent third-party websites. Their privacy practices are governed by their own policies.

14. CHANGES TO THIS POLICY

We may update this policy when our services, business practices, or legal requirements change.

15. CONTACT